Frequently Asked Questions

Shipping & Delivery

Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international orders may take 7-14 business days.

Q: Do you offer free shipping?
A: Yes! We offer free shipping on orders over ₹2,000 within India.

Product Care

Q: How should I care for my jewelry?
A: Store your jewelry in a dry place, avoid contact with perfumes and lotions, and clean gently with a soft cloth. For silver pieces, use a silver polishing cloth to maintain shine.

Q: Is your jewelry hypoallergenic?
A: Most of our pieces are made with hypoallergenic materials. Please check individual product descriptions for specific material information.

Orders & Returns

Q: Can I modify or cancel my order?
A: You can modify or cancel your order within 2 hours of placing it. After that, please contact us and we'll do our best to help.

Q: What is your return policy?
A: We accept returns within 30 days of delivery for unworn items in original packaging. Custom or personalized pieces cannot be returned.

Sizing & Fit

Q: How do I determine my ring size?
A: We recommend visiting a local jeweler for professional sizing, or you can use our printable ring sizer guide available for download.

Q: Can jewelry be resized?
A: Many of our rings can be resized. Please contact us before ordering to confirm if resizing is available for your chosen piece.

Contact Us

Have a question not answered here? Feel free to contact us and we'll be happy to help!